Digicel Careers
Explore Your Path: Discover Exciting Opportunities with Us and Do more of what you love!
Our Mission and Vision
Mission
We are the catalyst for improving lives by providing reliable, simple and innovative solutions, giving freedom of choice and access to the world for all.Vision
To be the #1 total communications and entertainment improving the quality of life in Trinidad and Tobago.Vacancies
Digital & Payments Experience Manager
Primary objective of the job: Leads the end-to-end performance, governance, and optimization of digital payment systems and customer-facing digital tools across all touchpoints. Responsible for managing mobile apps, web portals, third-party platforms, and payment gateway relationships to ensure seamless, secure, and user-friendly payment experiences. In addition, the role oversees the performance and continuous improvement of digital customer tools—to enhance self-service capabilities and support interactions. Aligning operational efficiency with customer experience excellence, by identifying pain points, gathering user feedback, and collaborating with technology, finance, and customer service teams to deliver a frictionless digital journey.Enterprise Account Manager
Primary objective of the job: As the Enterprise Account Manager, you are the single/first point of contact representing Digicel (Trinidad & Tobago) Limited Enterprise Clients’, which includes all aspects of Digicel Business within its customer base. You will be responsible for all aspects of Enterprise Account Management example (Setting Strategy, Driving Profitable Results within Customer Account, Ensuring Excellent Customer Service and Customer Satisfaction). As the Enterprise Account Manager, you must be knowledgeable of Industry Trends, Economic Factors and understand relevant Information and Technology solutions. You will also be responsible for driving Digicel Solutions to targeted Enterprise/Major Accounts to achieve Digicel Business Strategy and Financial Objectives. You will operate at a CXO relationship level with experience beyond transactional selling.Why work at Digicel
Working for Digicel offers a chance to align with a meaningful mission and values, while enjoying opportunities for professional growth in a positive, inclusive culture. With competitive compensation, work-life balance, and a commitment to innovation, we provide a supportive environment where employees can make a real impact while advancing their careers.
