A Powerful Digital Experience
Always connected at home...and abroad
Postpaid plans
LIFE Premium postpaid plans
LIFE Premium 2h-10GB
From 10€/month
10GB
Plan Features
Data 4G/4G+
10GB
Calls
2h to Local Zone and Europe
Digicel Caribbean
30min to Digicel Caribbean from Local Zone
SMS
Unlimited from/to Local Zone, Europe, Digicel Caribbean
LIFE Premium 100GB
From 9,99€ during 6 months
Then 24,99€/month
Plan Features
Data 4G/4G+
100GB
Calls
Unlimited to Local Zone and Europe
Digicel Caribbean
1h to Digicel Caribbean from Local Zone
SMS
Unlimited from/to Local Zone, Europe, Digicel Caribbean
LIFE Premium 240GB
From 34,99€ during 6 months
Then 49,99€/month
Plan Features
Data 4G/4G+
240GB
Calls
Unlimited to Local Zone and Europe
Digicel Caribbean & International
3h to Digicel Caribbean, Brazil, Dom Rep from Local Zone
Suriname
Unlimited to Suriname
USA, Porto Rico, Canada and Haïti
Unlimited to USA, Porto Rico, Canada and Haïti 35 days/ year
SMS
Unlimited from/to Local Zone, Europe, Digicel Caribbean, Suriname, USA, Porto Rico, Canada and Haïti
Included in your postpaid plans
GoLoud
Your local content radio & podcast in your hands
MyDigicel
Manage your Digicel services anytime / anywhere
SportsMax
Don't miss your favorite sports competition !
Always connected
Tik Tok, Spotify, YouTube and so more...
How to simply pay my bill
Check your bill
Open My Digicel and select "Account"
Select a bill
Select the bill you would like to pay
Pay your bill
You' ll access a secured platform to choose how you would like to pay your bill
Need help ?
We are here to help !
Visite our FAQ section for more.
How to subscribe online?
Want to subscribe to a "SIM-Only" plan?
Place your order online directly from our Webstore; it's simple and fast. Your SIM card will be delivered within 2 business days.
Here's what you'll need to complete your order:
- An email address for creating your account and tracking your order.
- A valid mobile number for the electronic signature of your contractual documents.
- Your IBAN bank account information to set up the monthly payment of your subscription via SEPA direct debit.
- A valid credit card to pay for your order.
For more information on online ordering, please refer to our Webstore site.
My cell phone is lost or stolen. What should I do?
Can't find your mobile?
We recommend that you suspend your line. To do this, contact Customer Services immediately by calling 555 from another digicel mobile or by visiting a Customer Cgency.
To regain use of your line quickly, you can buy a new Sim card and insert it in another mobile. This way, you keep your mobile number and recover your credit balance.
What's more, you can buy a new mobile via the Mon Nouveau Mobile mobile renewal program, if you're eligible. Visit a Digicel store or customer agency to find out about our selection of mobiles and the applicable loyalty prices.
How can I check my balance?
There are two ways to check your account balance: :
You can easily check your balance for free using the MyDigicel application!
Step 1. Download and connect to the MyDigicel application.
Step 2. Your account balance is displayed on the home screen.
Step 3. Select the 'Main menu' button () at the bottom left of the application. Select 'My offer'. This will display all your balances (Calls, SMS, Internet).