Digicel+ Offer

FREQUENTLY ASKED QUESTIONS

Start Date: N/A

End Date:  N/A

Service Type: Acquisition

Customer Type: Digicel+ Customers

The Digicel+ offer (the “Promotion”) frequently asked Questions (“FAQ”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Package for a chance to win weekly prizes and take advantage of a special discounted offer. You should read these FAQs and Terms carefully before participating in the Package.

“We” or “us” means Digicel Group Limited, a company registered under the laws of Barbados with registered offices 2^nd Floor, William Tower, William Industries Complex, Warrens, St. Michael.  References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (“Affiliates”) from time to time.

“I” or “You” means the person participating in the Promotion (and “my” and “your” shall have the same meaning).

By participating in the Promotion, you agree to be bound by these Terms.

If you do not agree to or accept any of these Terms, you should stop participating in the Promotion immediately.

1. What is this Digicel+ offer all about?

Switch to the fastest Home Internet and save!

Digicel is offering its customers the below sign-up offer;

2. Who is eligible to enter the Promotion?

New Digicel+ customers

As a new Digicel+ customer once you sign up for any Home Fibre Internet or Bundle Package and save up to 30% for three months!

The following customers are excluded from participating in the Promotion:

1. Corporate & Business account customers;
2. Persons under the age 18 years;
3. Digicel Employees.

3. How do I participate in the Promotion?

It’s simple! In order to be eligible for Promotion,

• Sign up in any of our retail stores
• Sign up with a Consumer sales agent, who may visit your community
• As a Digicel+ customer once you sign up for any Digicel+ packages you can save up to 30% off per month for first three months

4. How do I sign up for the Digicel+ Promotion?

• Visit any of our Retail Stores,
• Sign up with any Direct Sales agent who may visit your community
• Call our Call center at 1246-530-7529

ADDITIONAL TERMS AND CONDITIONS

• This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.

• We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.

• You are solely responsible for all associated fees and costs incurred by you for redemption of Other Prizes and for connectivity and data usage in relation to your use of the App.

• The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.

• We reserve the right to modify or discontinue (permanently or temporarily), this Promotion being offered to you at our discretion.

• If a prize is unavailable, we may, in our discretion, substitute the prize with an alternative prize to the equal value and/or specification.

• Prizes are not exchangeable and are not redeemable for cash.

• We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.

• Any personal data relating to participants will be used solely for the purposes of this promotion by Digicel and/or by any agent appointed by it to assist with running the promotion on behalf of the Digicel and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent appointed by it to assist with running the promotion for the purposes of administration of the promotion (including publishing your full name and county and/or disclosing it to third parties on request if you are the winner) and any other purposes to which you have consented. To see our privacy policy visit: digicelgroup.com

• Winners may be required to take part in related publicity, including (without limitation) publication of the name and image of a promotion winner along with their winning entry via Digicel’s website, social media and other press and media channels. No additional payment will be given for this.

• In addition to these Terms and Conditions, you remain bound by our My Digicel App Terms and Conditions of Use.

• For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.