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Digicel+ Premiere Bundle Terms and Conditions

 

The Digicel+ offer frequently asked Questions (“FAQ”) and Terms and Conditions (the “Terms”) apply to you and govern your participation in the Package. You should read these FAQs and Terms carefully before participating in the Package.

“We” or “us” means Digicel Group Limited, a company registered under the laws of Barbados with registered offices 2nd Floor, William Tower, William Industries Complex, Warrens, St. Michael.  References to “we”, “our” and “us” in these Terms also includes our subsidiaries and affiliates (“Affiliates”) from time to time.

“I” or “You” means the person participating in the Package (and “my” and “your” shall have the same meaning).

By participating in the Package, you agree to be bound by these Terms.

If you do not agree to or accept any of these Terms, you should stop participating in the Package immediately.

 

  1. How many channels are in Premiere bundle?
  • 195 channels

 

  1. How much internet speed do I get in Premiere bundle?
  • You will receive 1000 Mbps of upload and download speed.

 

  1. How many minutes are included in the bundle?
  • Unlimited minutes for all local fixed calls.
  • 1500 International minutes to US, Canada & UK fixed. International fixed calls are charged per minute, or as a part of a defined calling plan added at a defined cost.

 

  1. What apps are available with Premiere bundle?
  • MAX
  • Sports Max

 

  1. How do I sign up for Digicel+ services?
  • Visit any of our Retail stores Dome, Sky Mall, Colonnade Mall & Sheraton Mall
  • With any Direct Sales agent who may visit your community
  • Call our call center 530-7529
  • Or visit our website - https://www.digicelgroup.com/bb/en

 

  1. How much do I have to pay for installation?
  • New installations are FREE!

 

  1. Can I upgrade my internet speed in Premiere bundle?
  • No

 

  1. Can I upgrade my minutes in Premiere bundle?
  • No

 

  1. What is the cost of international calls for Premiere bundle?

International Rates

         

Destination

Rate (per minute)

 

Destination

Rate (per minute)

USA, Canada & UK

 $                                           1.04

 

Grenada

 $                                           0.21

Anguilla

 $                                           0.21

 

Guadeloupe

 $                                           0.21

Antigua & Barbuda

 $                                           0.21

 

Jamaica

 $                                           0.21

Aruba

 $                                           0.21

 

Martinique

 $                                           0.21

Bermuda

 $                                           0.21

 

Panama

 $                                           0.21

BVI

 $                                           0.21

 

St. Kitts & Nevis

 $                                           0.21

Cayman Islands

 $                                           0.21

 

St. Lucia

 $                                           0.21

Curacao

 $                                           0.21

 

St. Vincent

 $                                           0.21

Dominica

 $                                           0.21

 

Suriname

 $                                           0.21

El Salvador

 $                                           0.21

 

Trinidad

 $                                           0.21

French Guiana

 $                                           0.21

 

Turks & Caicos

 $                                           0.21

 

  1. How much does it cost to relocate my modem?
  • Relocation of modem cost varies from $50 - $150.

 

  1. How much does it cost for a replacement remote?
  • Sold in any retail stores for $32.

 

  1. How much does it cost for a replacement fixed landline?
  • Sold in any retail stores for $32.

 

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